What Information We Collect and Why
When you open an account with pendy188, we collect the details you submit during registration — your name, contact information, and the e-wallet identifiers you link (DANA, OVO, GoPay) for deposit and withdrawal processing. We also collect transactional data each time a payment clears or a
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withdrawal is verified through your chosen wallet. Device data is gathered automatically: your browser type, operating system, IP address, and session timestamps help us detect unusual access patterns and protect your account. If you contact support, the conversation log is retained so our team can follow
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up accurately. We do not sell your personal data to third parties. Data shared with payment processors — including DANA, OVO and GoPay — is limited strictly to what those processors need to complete your transaction. Retention periods vary by data type: account credentials are held
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as long as your account remains active, while closed-account records are kept only as long as required under applicable local regulation. You can request a summary of the data we hold on you at any time through the contact path below. Access to and use of
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our platform depends on local law and is available only where permitted in eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.